HOS Mobile App
The HOS mobile app works with Haptique OS after a user account is created on the fleet server. Normal mobile access is a download-and-sign-in flow.
Download the app
Section titled “Download the app”- iPhone and iPad: download the HOS mobile app from the App Store.
- Android phones and tablets: download the HOS mobile app from the Google Play Store.
Before signing in
Section titled “Before signing in”- A fleet server admin or installer must create the user account.
- The user must have the correct credentials for the Haptique OS site or home.
- User permissions control which rooms, devices, scenes, favorites, media zones, and AI features appear in the app.
Sign in
Section titled “Sign in”- Install the HOS mobile app.
- Open the app.
- Enter the credentials created on the fleet server.
- Select the assigned Haptique OS site or home if prompted.
- Confirm that rooms, devices, scenes, favorites, and media zones appear.
- Test one room, one scene, and one favorite.
If sign-in fails
Section titled “If sign-in fails”Confirm the account exists on the fleet server, the credentials are correct, and the user is assigned to the right Haptique OS site or home. If needed, ask the fleet server admin or installer to reset the password or update permissions.